1. I have downloaded the trial version and I like it. If I order Email Guardian do I have to remove the trial version?
No! Once your order you'll receive instructions and a key for registering the program. Once registered the trial version becomes the full version. You can keep all your settings and preferences you used during the trial version. So, you never have to start all over! Click here to order.
2. How do I uninstall Email Guardian?
You may uninstall Email Backup Guardian
by going to your Start menu, All programs
You can save your Email Backup Guardian backups to CD-ROM the same way you would save any other data file. See your Windows XP Help & Support files for copying files to CD-ROM using the Windows XP CD Burning Wizard or consult your CD Burning Software help documentation. Don't forget when burning your backup files to CD-ROM always include a copy of the Cloudeight Email Backup Guardian installation file and a copy of the email (.eml file) that you received that contains your registration key. That way you have everything right where you need it when you need it.
Yes! Click the Restore Button on the main program Window. Uncheck (de-select) everything but Outlook Express Message Rules and run the backup Wizard. Cloudeight Email Backup Guardian makes backing up very easy!
No. Cloudeight Email Backup Guardian is program; not a subscription. You only have to buy it once and it's registered to you for a lifetime. Plus, registered users get free lifetime updates too! To check for updates click HELP (on the Email Guardian toolbar) and select "Check for updates".
Email Guardian works great with Windows XP-SP2. In fact, Email Guardian works great with Windows 98, 98SE, ME, NT, 2000, and Windows XP Home and Windows XP Professional!
Email Guardian works with Outlook Express only. We wanted to concentrate on providing the fastest, most reliable, backup program for the world's most widely used email program: Microsoft Outlook Express.
You can easily tell if your copy of Email Backup Guardian is up-to-date. Open Email Guardian, click HELP, and click "Check for program updates". If you've registered Email Backup Guardian, you're entitled to free updates for as long as you use it!
Windows can handle long file names up to 256 characters (it depends on which version of Windows you're using). Windows XP can recognize file names up to 256 characters; older versions of Windows have a lower limit. The long file name usually only affects Guardian when the Favorites folder, used by Internet Explorer to store your Favorite links and URLs contains an extremely long file name. Check to make sure your FAVORITES folder doesn't contain an extremely long name. If for instance the URL to one of your favorites seems unreasonably long remove it from your Favorites folder. Copy the URL to Notepad or other text editor and go to http://www.tinyurl.com/ and create a short URL for it and re-add it to your Favorites.
The purpose of Email Backup Guardian is not to create user-accessible file to browse through to see what is in it. The sole purpose of the backup file is to provide a Guardian backup of your email messages, rules, blocked sender list, stationery, settings, accounts, Internet Explorer settings, Favorites, etc. to use in case you need to RESTORE your Outlook Express and Internet Explorer to their previous states. Email Backup Guardian will use the backup file it creates to accomplish this. Opening the backup file with an unzip program and browsing the contents provides no useful data and may, in fact, render the backup useless to Email Guardian. Please do not attempt to open, browse, or modify the backup file which is created by Email Backup Guardian..
11. Can I backup from my Windows 98/Me and restore to Windows XP?
You cannot use a back up from Win98/Me and restore to WinXP or vice versa. Your backup must be for the same version of windows you are restoring.
You cannot recover the password which is why it is important that you always write your password down for safe keeping in case you forget it. The entire point of password and security is so that only the person creating the file can access the file. It is to protect you.
No; it is specifically for Outlook Express. Window's Vista no longer includes Outlook Express; it only offers Windows Mail. You cannot use at all in Vista so it will not restore email backups.
Email Backup Guardian for Outlook Express is compatible with Windows 98, Windows 98 SE, Windows NT, Windows ME, Windows 2000, and Windows XP Home and Professional and Windows XP with Service Pack 2 installed. Email Backup Guardian is copyright ©2004-2005 by Cloudeight Internet LLC (all rights reserved). Email Backup Guardian® is a trademark of Cloudeight Internet LLC..